Privacy Policy

iBody Privacy Policy

Last Updated: July 2, 2025

Thank you for visiting iBody (“we,” “us,” or “our”). We are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website https://theibody.com (the “Site”) and when you interact with us in connection with our services.

1. Information We Collect

a. Personal Information You Provide

We may collect personal information such as your name, email address, phone number, and other contact details when you:

  • Submit a contact form

  • Request information

  • Book or inquire about services

  • Subscribe to communications

In certain circumstances, information you provide may constitute Protected Health Information (PHI) and is handled in accordance with HIPAA, as described below.

b. Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

  • Browser type and version

  • Operating system

  • IP address

  • Device identifiers

  • Pages visited and time spent on pages

  • Referral sources

This information is collected through cookies and similar technologies.

c. Third-Party Information

If you choose to connect with us through third-party platforms (such as social media), we may receive limited profile information consistent with your privacy settings on those platforms.

2. How We Use Information

We use information collected to:

  • Respond to inquiries and provide requested services

  • Facilitate scheduling and communication

  • Improve website performance and user experience

  • Maintain security and prevent fraud

  • Comply with legal and regulatory obligations

3. Legal Bases for Processing (GDPR / CCPA Considerations)

Where applicable, we process personal data based on:

  • Performance of a contract or service request

  • Legitimate business interests (e.g., site analytics, customer support)

  • Consent, when required

  • Compliance with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Understand site usage and performance

  • Support marketing and remarketing activities

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

5. Sharing and Disclosure of Information

We do not sell personal data. We may share information only as follows:

  • Service Providers: Trusted vendors who assist with operations and are bound by confidentiality obligations

  • Legal Requirements: When required to comply with applicable law or protect rights and safety

  • Business Transfers: In the event of a merger or acquisition, subject to continued data protection

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Restrict or object to certain processing

  • Request data portability

  • Withdraw consent where applicable

Requests may be submitted to privacy@ibody.com, and we will respond within applicable legal timeframes.

7. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect information, including access controls and encryption where appropriate. Information is retained only as long as necessary for business, legal, or regulatory purposes and then securely deleted or anonymized.

8. International Transfers

Information may be processed in the United States or other jurisdictions. Where required, we implement appropriate safeguards to protect transferred data.

9. Protected Health Information (HIPAA Notice)

iBody is a healthcare provider and complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state privacy laws.

Protected Health Information (PHI)

Protected Health Information (PHI) is individually identifiable health information related to a patient’s health condition, healthcare services, or payment for healthcare.

Uses and Disclosures of PHI

We may use and disclose PHI as permitted by law for purposes including:

  • Treatment: Providing and coordinating healthcare services

  • Payment: Billing and payment activities

  • Healthcare Operations: Quality assurance, compliance, and administrative functions

Safeguards

We maintain administrative, technical, and physical safeguards designed to protect PHI from unauthorized access, use, or disclosure.

Patient Rights Under HIPAA

Patients have the right to:

  • Access and obtain a copy of their PHI

  • Request amendments to PHI

  • Request an accounting of disclosures

  • Request restrictions on certain uses or disclosures

  • Request confidential communications

To exercise these rights or ask questions about our privacy practices, contact privacy@ibody.com.

This Notice applies to all PHI maintained by iBody, whether collected through the Site, intake forms, communications, or clinical interactions.

10. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:
Email: privacy@ibody.com

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